Frequently Asked Questions

TripXL’s objective is to connect travellers worldwide with authentic local experiences. At our core, we focus on delivering personalised service, local expertise, and a culturally immersive experience.  We ensure  travellers experience a seamless booking experience and are able to plan their trips within budget.

Our platform is more robust, flexible and user-friendly than existing ones; it offers the opportunity to compare quotations from multiple agents and get packages customised based on individual preferences – whether it’s budget, stay options, or any particular activity a traveller wants to indulge in.

Our customers are our top priority, and we offer 24/7 dedicated support and assistance via call, chat, and email to ensure that all queries and issues are responded to promptly. We're here to make travel seamless and hassle-free for everyone.

Visit our website to explore the best deals on holiday packages. Alternatively, you can subscribe to our newsletter to stay updated on exclusive discounts and offers.

We accept different payment methods, including UPI, net banking, and credit/debit cards. Please note that all transactions are safe, secure, and protected.

We at TripXL prioritise quality checks of all agents before onboarding them. Once onboarded, we track their performance and gather regular customer feedback to ensure the smooth functioning of our business.

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TripXL supports English and Hindi, catering to a global audience.

We value not only our customers but also their data. Our secure payments gateways and advanced encryption ensure that customer data is protected at all levels.

Our head office is in Siliguri, with branch offices in Gurugram, Mumbai, and Bangalore.

TripXL is the emerging go-to holiday marketplace for every agent & global traveller, serving the travel business efficiently and seamlessly to make travel convenient and affordable for everyone.